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FAQ

Frequently Asked Questions

Questions About Our Manufacturing Capabilities

What machining process do you provide?

We offer different services including CNC machining, milling, turning, drilling, laser cutting, forging, die casting, stamping, casting, and more.

What post finishing do you offer?

You can choose from various surface finish treatment options such as sand blasting, anodizing, polishing, painting, electroplating, powder coating, and more.

Can you make a drawing for my part design?

DSR does not offer design drawings. You should have CAD file both 2D and 3D drawings so we can provide you DMF when you order.

What machines do you use to custom my part orders?

We can create custom parts whether simple or complex designs through our CNC machines such as 3-axis, 4-axis, and 5-axis.

What maximum part size you can machine?

DSR can machine custom parts with maximum 1200mm x 800mm x 600mm size.

Questions About Our Services

What is your minimum order quantity (MOQ)?

We do not have MOQ requirements. DSR supports both single part prototype to high volume production.

Who will handle my orders?

Our team of engineers and sales manager will work together to handle your orders from the beginning of the production process to the delivery.

What is your payment term?

You can pay through bank wire transfer, PayPal, or credit card.

What is your lead time?

Our lead time will depend on various factors like quantity, surface finishing, part size, and more. Generally, rapid prototyping takes 3 to 9 days while injection molding takes 2 to 5 weeks. Parts with complex shapes or require special features will take longer to make.

How can I request a quote?

There are two ways you can get a quote from us:

  1. Upload 3D CAD file in our Get a Quote page.
  2. Send 3D CAD file in our email.

Expect quotation within 24 hours.

Questions About Our Quality Assurance

Do you have any certifications?

Yes. We have certifications from ISO9001: 2015, ISO45001:2018, ISO14001:2015, ITAR, UL, AS9100, NADCAP, CMMC Level 2, and more. You can also request certificates from our team.

How do you ensure the quality of my custom parts?

We take quality seriously at every step of the production to make sure you receive precision parts that perform exactly as expected. From the beginning of the process to the final inspection, our team follows strict quality control standards.

Get Quote For Your Next Project

Ready to bring your design to life? DSR makes it easy to get started. Share your project details and our team will work closely with you.

  • Competitive Price
  • Sample 3-7 Days
  • Mass Order 20-30 Days
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